How you’ll fix communication in healthcare as a People Advisor...

As a People Advisor at Accurx, you’ll be a key member of our People Team, reporting into a People Partner. You’ll be the go-to person for ensuring our people operations run smoothly and efficiently, while also helping to shape and improve how we support our team as we scale.

This role sits at the heart of ensuring a great employee experience through simple, tech-enabled, and human-centric people processes. While much of our work is powered by technology, you’ll need a solid understanding of our systems and processes to provide oversight and jump in when needed.

Your day to day tasks, should you choose to accept this mission 🤝…

People Operations

• Oversight of our people processes across the employee life cycle, ensuring they’re run smoothly and consistently

• Maintaining data integrity in our HRIS (Bob)

• Acting as the People Team point of contact for payroll

• Owning the maintenance and accuracy of the employee hub

• Managing the visa sponsorship process and ensuring records are kept up to date

• Overseeing probation admin and ensuring a great new starter experience

• Supporting onboarding by preparing workflows, answering new joiner queries and setting up new starters in our systems

Employee Relations

• Owning ER cases and providing guidance on:

  • Performance improvement plans (PIPs)

  • Sickness absence and return-to-work interviews

  • Wellbeing and flexible working requests

  • Parental leave queries and processes

  • Conducting exit interviews and identifying themes

Policy and Compliance

• Acting as the owner for our People policies – from keeping them up to date, researching market practice and advising managers/employees

• Supporting our People Partners with ad hoc projects and ER matters

Insights and Engagement

• Owning quarterly people reporting and delivering insights to the team

• Running internal surveys and feeding back actionable themes

• Supporting preparation for the annual pay review cycle

If you want to hear from some of our Accufolk about what it's like to work here, watch this video from our 2024 summer conference!🤩

We'd really like to hear from you, if…

• You understand and enjoy people operations and systems – and you’re happy rolling up your sleeves when needed

• You’ve had some exposure to ER and are confident handling straightforward cases

• You’re curious, thorough, and keep the employee experience front of mind in everything you do

• You’re organised, reliable and proactive – you spot things that need attention and get stuck in

• You communicate clearly, and are comfortable advising managers on people matters

• You care about the detail – especially when it comes to data, process, or compliance

• You’re a team player who’s always happy to pitch in and support others

How you work…

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger

🤲 Succeed together

💨 Move with urgency

♻️ Be relentlessly resourceful

☝️ Embrace challenge

Check them out for more detail here!

What we can offer...🤔

💰 £40,000 - £45,000 salary dependent on experience + the value of £14,500 share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help.

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email jobs@accurx.com.