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Immigration Caseworker Support

Borderless

Borderless

Customer Service
Manila, Philippines
Posted on Feb 19, 2026
Operations · Manila · Fully Remote

Immigration Caseworker Support

🚀 About Borderless

We believe in a world where borders are no longer barriers. Since launching in 2023, we’ve helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support.

Backed by Entrepreneur First and Backed.VC, we’re scaling fast.

Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.

🎯 Role: Immigration Case Worker

We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications.

You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.

🛠️ What You’ll Be Doing

  • Draft accurate and efficient casework for immigration submissions

  • Ensure high standards in application quality and turnaround time

  • Track submission metrics such as approvals vs. rejections

  • Use internal systems like the Borderless platform, Intercom, Google Sheets, and G-Suite

  • Collaborate with key teams across the business to resolve blockers and improve workflows

✅ You Should Apply If

  • You have great attention to detail and consistently catch small errors others miss

  • You thrive in fast-paced environments and can work quickly without sacrificing accuracy

  • You’re a problem-solver who spots inefficiencies and proposes practical improvements

  • You can prioritise competing tasks and manage your time independently

  • You’re comfortable communicating complex topics simply and clearly

  • Experience in immigration casework, legal support, or similar fields

🧪 Interview Process

  1. 30 min screening call with Talent

  2. 45 min interview with Director of Operations

  3. Remote final interview with the team and hiring manager

Department
Operations
Locations
Manila
Remote status
Fully Remote

About Borderless

We believe in a world where borders are no longer barriers, where anyone can move anywhere, seamlessly and safely.

Since launching in mid 2023, Borderless has scaled to over 350 UK businesses and has supported thousands of individuals across industries such as healthcare, construction, technology & finance.

Our platform streamlines the UK sponsorship process, automating what used to be a slow, complex & expensive process with modern technology backed by an expert team.

We’re backed by some of the UK’s leading investors (Entrepreneur First and Backed.VC) and growing quickly.

Founded in 2023
Co-workers ~35
Operations · Manila · Fully Remote

Immigration Caseworker Support