About Borderless

We believe in a world where borders are no longer barriers, where anyone can move anywhere, seamlessly and safely.

Since launching in mid 2023, Borderless has scaled to over 350 UK businesses and has supported thousands of individuals across industries such as healthcare, construction, technology & finance.

Our platform streamlines the UK sponsorship process, automating what used to be a slow, complex & expensive process with modern technology backed by an expert team.

We’re backed by some of the UK’s leading investors (Entrepreneur First and Backed.VC) and growing quickly.

Location

We are based in Hoxton, London and operate a hybrid model:

• We have 3 days in the office per week (Monday, Tuesday, Thursday)
• We’re big believers in the benefits of an in-person culture, read about why here

About the Role

We’re growing and have more customers and candidates who need immigration expertise. We are looking for people who are passionate about helping people navigate the complex world of visa applications and people who will play a key role in supporting candidates through their immigration journey.

What will you be doing?

• You will assist and guide early-stage candidates by ensuring they understand what’s needed and have uploaded all the required information and documents.

• You’ll oversee automated visa applications, double-checking that everything is accurate and relevant.

• You will conduct research to keep Borderless up-to-date with the latest regulations, ensuring we handle every visa application correctly and legally.

• You’ll support and advise late-stage candidates on appointments, dates, accommodation, and more, helping them every step of the way.

• You’ll ensure our partnered employers are upholding ethical hiring standards, and check in with placed candidates to hear about their experience in their new roles.

• You will maintain accurate and up-to-date records of our clients.

• As Borderless grows, we’re automating more of the visa process. Your role will shift from data entry to more meaningful work in candidate communication and legal research.

You should apply if:

• You have familiarity with the UK Visa system and Immigration Rules, with ideally at least 6 months of experience in an advisory role.

• OISC Level 1 accreditation is ideal. If you don’t have it yet, we’ll support you in obtaining it.

• Ability to clearly and efficiently communicate about immigration matters.

• Meticulous with the details—accuracy is key!

• Fluency in English: Essential for this role.

What’s a bonus:

• Startup Experience: Experience working in a startup environment is a bonus!

Interview Process

1. 20 minute call with the Talent Team

2. 45 minute interview with the Hiring Manager and team

3. 60 minute onsite interview with the Founders, hiring manager and team

Borderless Benefits

Company Culture & Socials

🏢 3-4 days in office, 1-2 days remote

🌮 Monthly company in office lunches

🕺 Monthly company team events

✈️ Annual offsite (our last one was in Lisbon!)

Holidays & Remote Work

✈️ 25 days holiday each year + plus bank holidays

🏖️ ~6 half days each year, for personal or company socials

📞 1 week work from anywhere policy

Growth & Development

📚 £500 annual Learning & Development budget

📈 6 month performance reviews and promotion opportunities

Equipment & Other

💻 Laptop, peripherals - whatever you need to work effectively

🚲 Cycle To Work scheme

💰 Employer contributions via Smart Pension

We’re inclusive and value multiple perspectives, recognising diverse teams make better decisions. We welcome all applicants from people of all races, ethnicities, religions, gender identities, sexual orientations, ages, abilities, and life experiences.

Department

Customer Operations

Locations

London HQ

Remote status

Hybrid Remote