Job Description: Clinical Sales Associate

Key Responsibilities

Customer Success & Clinical Support

• Act as the primary liaison with contracted hospitals for case support.
• Coordinate with MR technicians to ensure correct scan uploads and metadata capture.
• Oversee processing outputs and facilitate smooth integration into neuro-navigation systems (Brainlab, Medtronic, etc.).
• Support neurosurgeons, neurologists, and radiologists by providing clinical insights into functional/structural imaging outputs (rs-fMRI, dMRI, tractography, segmentation).
• Participate in surgery planning discussions as a technical/clinical consultant (not a treating physician).

Sales & Business Development

• Engage with prospective hospital leads to showcase solution capabilities and clinical value.
• Conduct demos, present case studies, and address preliminary clinical and technical queries.
• Collaborate with BD/sales leadership to move prospects through the funnel towards contracts (pay-per-use or subscription).
• Represent the company at conferences, CME sessions, and hospital workshops.

Internal Collaboration

• Provide structured feedback to product and research teams on customer needs, workflow issues, and feature requests.
• Document case learnings and contribute to building clinical evidence repository.
• Support the finance/commercial team in case logging and usage reconciliation for invoicing.

Qualifications & Skills

• Graduate degree in life sciences, biomedical engineering, or allied health; qualification (MSc Neuroscience, Neuroimaging, MBBS, MTech Biomedical) is desirable.
• 2–5 years’ experience as a clinical specialist in applications support, neuroimaging, neurosurgery support, or medtech sales.
• Those familiar with MRI modalities, PACS workflows, and ideally neuro-navigation systems will be preferred
• Excellent communication skills — ability to engage confidently with neurosurgeons and hospital leadership.
• Tech-savvy and comfortable learning advanced imaging/ML-based software tools.
• Willingness to travel frequently for on-site hospital support and sales meetings.

Role Attributes

• Hybrid role: ~60% customer-facing (hospitals, clinical staff, surgeons), ~40% internal coordination.
• Bridge between commercial growth and clinical adoption.
• Suited for someone who enjoys hands-on clinical interaction while also driving business outcomes.

Location - North ,South & West India