Responsibilities:

Product deployment

• To ensure product features are properly implemented and ready for use across different hospital sites.
• Coordinate closely with internal and external stakeholders to manage the release and rollout.
• Create and maintain checklists for internal verification, and go-live readiness.
• ensure feedback translates as product feature requirements with the team and closely track feature development
• Help onboard new sites or partners by managing timelines, resources, and pre-launch readiness checks.
• Support customer-facing teams by giving tools or information that help explain product behaviors or limitations.

Monitoring and evaluation system for product deployment

• Coordinate with stakeholders across (add relevant team names) to improve product acceptance, satisfaction and delight
• Collaborate with the support team to solve issues and improve turn around time (TAT) or response time.

Trends and insights

• Develop and data collection tools and methodologies for understanding user satisfaction, acceptance and delight
• Maintain documentation and logs for pilots, testing, user feedback, and troubleshooting.
• Send regular updates on operational bottlenecks and fixes.
• Monitor post-launch usage and adoption to track feature performance in real-time settings.

Product input

• Flag operational gaps or process inefficiencies and suggest improvements to cross-team workflows
• Coordinate closely with tech and operations teams to align product-related activities across clinical, technical, and business functions.

Training and On site Support

• Deliver l training to external stakeholders and ensure new product updates reach them in seamless fashion.
• Provide timely troubleshooting and technical support to hospital personnel and neurosurgeons during surgeries.
• Coordinate with radiologists, surgeons, clinical teams, and OT specialists for integrated care delivery and system maintenance.
• Facilitate communication and collaboration between BrainSight Al's internal teams and the hospital personnel.

Team Management

• Manage and supervise the Product deployment team.
• Lead and coordinate cross-functional teams to ensure efficient clinical operations.
• Oversee team performance, task allocation, and workflow management.Coordinate team schedules, responsibilities, and resource allocation.
• Provide guidance, training, and operational support to team members.Foster collaboration and effective communication across clinical and technical teams.

Travel Expectations

• Your base location will be Bangalore, however you will be expected to travel across India

Qualifications & Experience

• Masters in Radiology,Radiography or Imaging
• 1-2 years of experience in working with sales team , 5+ yrs of total working experience
• Strong understanding of MRI techniques and Medical physics
• Ability to multi-task various internal and external requirements