The Role
You’ll work across customer accounts and a small number of CarbonFarm-led initiatives, ensuring successful delivery, strong stakeholder alignment, and long-term account growth.You’ll partner closely with project developers, agri-food companies, and NGOs running sustainable rice programs, making sure they get maximum value from CarbonFarm’s platform and services. You’ll help customers adopt new products, expand into new regions or program phases, and grow their partnership with CarbonFarm over time.As part of our Go-To-Market (GTM) team, you’ll coordinate delivery across Sales, Solutions Engineering, and Product Support—owning the day-to-day plan, keeping stakeholders aligned, and ensuring projects stay on track. This is a relationship-driven role that blends customer enablement with hands-on project delivery in carbon markets.
Responsibilities
Lead project management for B2B software roll-outs in the regionDeliver engaging training sessions for customer teamsManage customer reviews and the license renewal processCollect feedback, engage with the product team, and help shape new features and upgradesCollaborate with sales teams on expansion opportunities and upselling initiativesProvide clear, actionable project reportingTrack and report on key CSM metricsBuild strong, long-term relationships with agri-food companies, project developers, and NGOsAct as a strategic advisor—helping customers scale their impact and unlock new CarbonFarm products and servicesServe as a day-to-day point of coordination for carbon project development workflows (e.g., baseline planning, evidence collection, stakeholder coordination, registry/VVB touchpoints)Support with interactions with the registry/VVBs and other carbon market stakeholdersTravel as needed to customer sites, events, or internal meetings (expect some travel)Qualifications/Experience
Experience with carbon markets/carbon project developmentIdeally 5–10 years’ experience in customer success, account management, or project management in a B2B software/SaaS/technology consulting contextExcellent project management and communication skillsFluent in English (other languages a plus)Comfortable working independently and remotely in a fast-paced, international teamExperience in a start-up/scale-upExperience and success with remote collaborationPlease note - If you bring exceptional strategic alignment and cultural fit, we’re open to considering candidates with a bit less or more experience than the profile we have advertised.
About Us 🌏
CarbonFarm is enabling a just transition to climate-smart agriculture.
We believe in a future where the 1 billion land stewards in this world can live profitably while taking care of the planet. That’s why we are aligning the two: profitability and climate impact.
How? CarbonFarm is decarbonising rice farming by providing farmers with transparent incentives to adopt sustainable practices. We use satellite data to quantify reductions in emissions and facilitate access to carbon-based financial rewards. This means that farmers can focus on farming and, by adopting sustainable practices, improve their own standard of living.
Why CarbonFarm? 🌾
Impact-focused company helping to fight climate change 🥊Small, agile team of brilliant problem solvers 💨International team with international ambitions (15 people, 10 nationalities) 🌏Deep-tech startup using modern, cloud-based technologies ☁️How to Apply ✉️
Fill out the form belowA good CV is a short one (two pages good, one page better)No need to write a cover letter, but you can highlight something from your CV that highlights your fit for the roleFeel free to use the form to send along links that best showcase the relevant things you've done.👉 Apply here 👈
