Rollout Operations Manager - Freelance (m/f/d)
Freshflow
Operations
Posted on May 28, 2026
Rollout Operations Manager - Freelance (m/f/d)
Mission
Freshflow is building the food supply chain technology of the future to reduce global food waste.
What we’re looking for
Freshflow is seeking a motivated Rollout Operations Manager (Freelance) to lead the rollout of our software in dozens of stores of a leading German grocery retailer. You'll work hands-on with store teams across the country, taking full ownership of onboarding, training, and building trust with retail staff on the ground. This is a high-impact freelance engagement where you'll sharpen your change management and interpersonal skills while gaining deep insight into an underestimated industry.
This is a 8-week freelance engagement (3 weeks onboarding + 5 weeks execution) with extensive travel across Germany, working closely with the VP Operations.
Responsibilities
Independently roll out our software in dozens of stores of a leading German grocery retailer
Coordinate onboarding schedules with individual stores, travel to each location, and run onsite onboardings end-to-end
Train store employees on the app and build trust in both the product and Freshflow
During the 3-week onboarding phase: develop a deep understanding of the product and be able to answer detailed questions confidently
Learn the onboarding process inside-out and execute it independently
Shadow other onboardings and participate in dry runs to prepare for solo execution
Skills and Qualifications
Native German speaker
Confident presence, empathy, and the ability to get people excited
Quick to grasp our technical solution and how it integrates into grocery retail processes
Strong willingness to travel
Prior experience in retail operations, change management, or field rollouts is a plus
What we Offer
Hands-on opportunity to perfect change management and interpersonal skills
Close collaboration with the VP Operations
Company rental car
Deep insight into an underestimated industry
Our values
Empathy towards your customers and your colleagues
Radical Candor: we tell it how it is, without being rude
Ownership over your work and your time
Validated Learnings as a measure of progress
Design thinking drives our innovation process and our product. Everyone is required to shadow our user research sessions every so often to hear feedback directly from our customers in order to create the best product possible.
How to Apply
Does this position sound like a good fit? Email us at lars@freshflow.ai.
Freshflow is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, whether or not you consider yourself to have a disability, your age, gender, gender identity, sex, sexual orientation, religion, beliefs, or political opinions. We’re a diverse team in many ways, and we love it that way.