Designation: QC Gemstone & Media

Location: Bangkok

Working shift : Day Shift

We are looking for a Gemstone Quality Control professional to join our dynamic team. This role will be responsible for Quality Control before processing the diamonds for shipments.

About Nivoda:

Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry.

We are bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition.

To know more about us, please visit www.nivoda.com

What you'll do:

Responsibilities include, but are not limited to:

• Follow the guidelines and SOPs

• Assist TL/Managers in identifying areas for improvement

• Perform QC on 100% stones before shipping

• Ensure the quality of images and videos captured are as per Nivoda standards

• Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform QC on each stone

• Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark

• Ensure 0 customer complaints with regards to quality of stones

• Notify customers of all quality control issues and get buyer team to offer replacement goods if needed

• Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery

• Maintain quality record and generate reports

• Take delivery of all stones delivered in the office. Match invoice with system price

• Responsible for safe upkeep of all stones received in office

• Daily matching of stones received, shipped and stored in safe

What you'll need:

• 2 to 8 years of Experience in Gemstones - Grading, someone who can do basic Quality checks on rubies, Emeralds, and Blue Sapphires.

• Speaks good English, written and verbal

• Is transparent & honest- as he/she will be dealing with stones

• Ability to multitask efficiently with multiple counterparts

• Attention to detail

• Humble, honest, trustworthy

• Shows respect & appreciation for every person

• Takes 100% responsibility with a can-do attitude - Does not blame, complain, criticize or condemn

• Basic experience in color grading (Not a must)

What you'll get:

• Flexible working hours and a great company culture

• Dynamic working environment in an extremely fast-growing company

• Work in an international environment

• Ample experience to grow and learn