Digital People Systems Intern

Digital People Systems Intern

Job ID 6671- HR - Costa Rica- Part Time

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Analytical Thinking: Ability to analyze system processes and identify areas for improvement.
• Technical Proficiency: Desire to learn more about HR Information Systems (e.g., SAP SuccessFactors, Cornerstone OnDemand, etc) preferred.
• Problem-Solving Skills: Capability to resolve system issues and incidents.
• Communication Skills: Effective communication with internal stakeholders and external partners to gather requirements and provide support.
• Project Management: Basic understanding of project management principles desired.
• Adaptability: Willingness to learn and adapt to new technologies and processes.

Education

Pursuing a Degree in Management Information Systems, Business Administration, Information Technology, or a related field. Ideally one year ahead of graduation.

Start Date: March 2025

Responsibilities

Learn & grow in tech management by supporting the Digital People Systems team. Supports Moody’s People systems enhancements & system issues for Moody’s.

Function Focus

The intern will primarily assist in enhancing DPS processes and systems, support existing procedures, and participate in project management activities. This includes liaising with internal and external teams, system configuration, testing, and documentation.

Current Job Description

The role involves supporting the DPS team in managing and improving HR systems and processes across Moody’s. Responsibilities include system maintenance, issue resolution, process documentation, and participation in system enhancements and project implementations.

Outcomes and Complexity

The intern will contribute to the efficiency and effectiveness of People systems, impacting the overall operational excellence of Moody’s. Tasks will vary in complexity, from routine system checks to participating in strategic project implementations.

Autonomy Level

The role operates with guided independence, requiring the ability to work under supervision while also taking initiative in problem-solving and project tasks.

Logical Order

Support existing systems and processes.

Assist in project management and implementation planning.

Liaise with internal and external teams.

Participate in system enhancements and process improvements.

About the team

The Digital People Systems (DPS) team at Moody's is a pivotal unit within the People Team, dedicated to optimizing and maintaining the technological infrastructure that supports the organization's human resources and talent management functions. This team is responsible for many systems, including the SuccessFactors HCM, Cornerstone Learning Management Systems (LMS), recruitment and onboarding tools, and performance and recognition software. The intern's role within this dynamic team is multifaceted, contributing to the enhancement of existing processes and the successful implementation of new system functionalities. Working closely with team members and stakeholders, the intern is positioned to gain comprehensive insights into the management of HR systems, playing a crucial role in supporting the DPS team's mission to deliver robust, efficient solutions that meet the evolving needs of Moody’s organization. Through this internship, the individual will collaborate across departments, leveraging technology to streamline HR operations and enhance the employee experience at Moody's.

Working at Moody’s

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

Want to know more about us? Please follow this link to know what identifies us as Moody’s.