At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• 10+ years of experience in product design, with at least 3–5 years in a lead or director-level role designing complex enterprise, B2B, or data-intensive platforms.
• Proven track record of leading design strategy and execution across multiple product lines or a platform, preferably in financial services, insurance, analytics, or SaaS.
• Experience managing and mentoring other designers, setting UX vision, and fostering a design-driven culture within product organizations.
• Demonstrated ability to influence product direction, roadmap prioritization, and executive-level decision-making through customer-centric design insights.
• Expertise in translating complex workflows, datasets, and analytical tools into highly usable, intuitive product experiences.
• Strong background in designing for AI/ML and GenAI-enabled experiences, including prompt design, conversational UI, and intelligent automation.
• Proficiency in design tools (e.g., Figma), design systems, and modern prototyping tools; experience establishing and scaling a design system is a strong plus.
• Solid understanding of enterprise user personas (e.g., underwriters, actuaries, claims professionals) and experience designing solutions tailored to technical or expert users.
• Skilled in user research methodologies, usability testing, and iterative design based on data, feedback, and business requirements.
• Strong cross-functional leadership and collaboration skills — comfortable working alongside senior product, engineering, AI/ML, marketing, and GTM stakeholders.
• Excellent written, verbal, and visual communication skills, including experience presenting to senior leadership and customers.
• Knowledge of accessibility standards (e.g., WCAG) and inclusive design best practices.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

• Bachelor’s Degree or higher attained.

Responsibilities

• Design and deliver user-centered experiences for casualty insurance analytics products.
• Lead the design of end-to-end experiences—from early concept through prototyping, testing, and final delivery—for our casualty insurance analytics products.
• Deeply understand user personas (e.g., underwriters, actuaries, claims professionals) and the challenges they face in high-stakes decision-making environments.
• Translate complex insurance and risk data into intuitive dashboards, workflows, and visualizations that enable insight and action.
• Design and prototype GenAI-powered features such as natural language queries, smart summaries, embedded assistants, and predictive UI patterns.
• Conduct user research and usability testing to validate design decisions and continuously iterate based on feedback.
• Work closely with product managers and engineers to translate requirements into practical design solutions that balance functionality, performance, and usability.
• Contribute to the evolution of Moody’s design system, advocating for consistency, accessibility, and modern design standards.
• Deliver responsive, production-ready design specifications and assets to engineering teams, and support implementation with reviews and feedback loops.
• Champion a design-led culture by advocating for the value of design thinking and user-centricity across teams.

About the Team

Our Casualty Insurance Solutions team is responsible for developing innovative, data-driven products that help insurers unlock deeper insights into liability risk, claims dynamics, and portfolio profitability.

By joining our team, you will:
- Shape the user experience of Moody’s next-generation casualty insurance solutions.
- Define new design paradigms powered by Generative AI.
- Contribute to design systems and establish UX standards in a historically underserved market.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.