At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• At least 3 years of experience in Learning and Development, including LMS content administration and familiarity with Learning and Development environments and adult learning theory
• Experience with Cornerstone OnDemand is an advantage; experience with Workday Learning is strongly preferred
• Basic familiarity with HTML or LMS content formatting is an advantage
• Excellent project management, organizational, and prioritization skills, with the ability to work independently and collaboratively in a global, matrixed environment
• Proficiency in Microsoft 365 applications, with exposure to Power BI and Power Automate preferred
• Excellent project management, organizational, written, and oral communication skills
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
  
  

Education

• Bachelor’s degree in Learning and Development, Human Resources, Business Administration, Education, Information Technology, or a related discipline is strongly preferred
  
  

Responsibilities

Support the administration, optimization, and continuous improvement of learning management system operations to deliver effective and scalable learning experiences across the organization.

• Administer and maintain the LMS to support seamless, effective, and scalable learning experiences aligned with organizational objectives, including content administration, user support, and operational requests
• Build, manage, and enhance relationships with internal and external stakeholders through effective communication, coordination, engagement strategies, and timely learner and stakeholder support
• Troubleshoot, triage, and resolve LMS issues in collaboration with IT, HR systems, stakeholders, and other cross-functional teams to improve user experience and system functionality
• Manage and prioritize tasks in a fast-paced environment, adapting to shifting priorities and deadlines while working independently and as part of a matrixed team.
• Optimize LMS functionality, including dynamic groups, learning assignments, curricula, reporting, and other system capabilities, to support business and learner needs
• Identify and apply opportunities to use AI, automation, and emerging technologies to streamline LMS administration, improve data accuracy, enhance operational efficiency, and strengthen the learner and stakeholder experience
• Provide Western time zone coverage for LMS Operations during Costa Rica afternoon business hours, ensuring effective handoffs with team members in India. Ensure the quality and accuracy of LMS content, data, configurations, curriculum builds, enhancements, and new system features before release
  
  

About The Team

The LMS Operations Team is responsible for maintaining and administering Moody’s University, the enterprise learning management system, while supporting digital learning delivery, learner support, reporting, and LMS administration. The team partners closely with Talent Development and business stakeholders to optimize learning operations, standardize best practices, deliver effective LMS solutions, and respond to governance, data, and reporting requests across the organization.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.