Data Operations Specialist II

Heredia, Costa Rica

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

• 1–3 years of experience in operations, workflow processing, financial services, or a related environment preferred
• Strong attention to detail with the ability to execute periodic review activities accurately, consistently, and with limited supervision
• Effective written and verbal communication skills, with the ability to collaborate with analysts and internal stakeholders on routine workflow matters
• Strong organizational and prioritization skills, including the ability to manage multiple deadlines and recurring deliverables
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint
• Service-oriented mindset focused on delivering timely, accurate, and responsive support to stakeholders
• Working knowledge of periodic review workflows, key controls, validation processes, and quality checkpoints
• Ability to identify discrepancies, investigate routine issues, apply sound judgment, and escalate matters when appropriate
• Familiarity with workflow systems, tracking tools, reporting dashboards, and approved AI-enabled productivity tools
• Commitment to quality, accurate recordkeeping, and consistent adherence to established procedures and controls

• Bachelor’s degree in Finance, Business, Economics, or a related discipline, or equivalent relevant experience
• Familiarity with operational systems, workflow management tools, and tracking platforms preferred

• Execute end-to-end periodic review workflows, including scheduling, announcement setup, conflict checks, issuer notifications, and centralized tracking activities
• Manage shared mailboxes and routine requests, ensuring timely routing, follow-up, and completion of assigned actions
• Organize and prioritize work across recurring deadlines while maintaining workflow continuity and service level expectations
• Monitor workflow status, track assigned tasks, and follow up on discrepancies to support timely execution and delivery
• Apply established controls, validations, and quality checks to support the accuracy, completeness, and readiness of review outputs
• Investigate routine workflow issues, coordinate with analysts and stakeholders, and escalate higher-risk concerns when necessary
• Respond to stakeholder inquiries, provide status updates, and support effective communication throughout the review process
• Partner with Rating Teams and internal stakeholders to facilitate workflow execution, issue resolution, and smooth handoffs across activities
• Utilize workflow reports, basic data queries, dashboards, and approved AI-enabled tools to identify discrepancies, support analysis, and improve productivity

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.