Locations
England, UK · London, UK · Mile End, London, UK · Kingston Vale, London SW15, UK
industry
Administrative Services · Data and Analytics · DeepTech · Information Technology · Professional Services · Software
Size
201-1000 employees
Stage
Series C+
founded in
2017
PolyAI is a voice-first conversational AI company that empowers call centers to deliver exceptional customer experiences. Founded in 2017 by experts from the University of Cambridge, PolyAI focuses on creating lifelike voice assistants that can handle complex inquiries across various industries, including healthcare, finance, and retail. Their technology allows for seamless integration into existing systems, enabling businesses to improve customer satisfaction and operational efficiency. With a strong emphasis on voice interactions, PolyAI differentiates itself from competitors who primarily focus on chat solutions. The company boasts a 100% customer retention rate and has been recognized for its innovative approach to customer service.
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