PolyAI is tackling the challenges of automating customer service through voice. Our voice assistants make it possible for businesses to deliver outstanding customer service at every touchpoint.

We're on the lookout for a Software Engineer to join our tech team and play a key role in crafting user-friendly voice experiences. In this role, you'll be responsible for developing solutions for our customers and partners using our no-code platform, simplifying integrations with CRM/CCaaS vendors for non-technical stakeholders, and pioneering new integrations with essential third-party tools like ticketing platforms and customer data platforms. Examples include Salesforce, Zendesk, and OpenTable. You’ll also play a lead role in setting up integrations with our technology alliance partners for customers, and work closely with clients to understand their unique requirements and ensure seamless service.

This role will sit within the engineering team while working closely with the Strategic Alliances team to deepen PolyAI’s commercial and technical relationships with its rapidly expanding ecosystem of technology alliances and integration partnerships. An important objective is to bring integrations to life so that customer and business value can be made more tangible.

If you're a strong communicator who’s passionate about technology, excited to work directly with customers, and eager to contribute to our collaborative and innovative environment, we’d love to welcome you aboard!