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Solution Engineer - Spanish Speaker

Qantev

Qantev

Paris, France
Posted on Dec 23, 2024
  • Solution Engineer - Spanish Speaker
    • Paris
    • Full-Time

About

Qantev is an AI company that helps health insurers deliver better healthcare to their members.

They do that by leveraging insurers’ historical health claims data and by applying Machine Learning techniques and Generative AI to predict patient journeys.

They are backed by top investors and industry leaders, and have customers all across the world (Europe, USA, LATAM, Asia and the Middle East).

They are a growing team of talented, enthusiastic, and diverse professionals. As an early hire, you will have an unparalleled opportunity for ownership and growth within the company.

Job Description

For our Paris office, we are looking a Spanish Speaker Solution Engineer to design and implement tailored technical solutions for our clients in collaboration with Engineering, Technology and Product teams

Reporting directly to the Head of Delivery, you’ll join a very dynamic team.

Our Delivery team is vital in overseeing the entire client journey—from initial onboarding to successful software delivery. They ensure that client relationships are effectively managed and that client needs are met through Qantev’s AI-driven platform.

You will be responsible for understanding customer requirements, demonstrating product capabilities, and ensuring successful deployment and integration of our solutions.

This role requires technical expertise, leadership capabilities, and effective written and verbal communication to drive innovation and achieve operational excellence.


RESPONSIBILITIES

  • Technical Delivery
    • Manage and execute the deployment of software applications including its design, data schema modeling, process workflow development and execution in line with Qantev Software Lifecycle operating principles

    • Collaborate with the development and product teams to understand technical feasibility and propose solutions that meet complex client requirements

    • Document technical diagrams and software solution designs in a user friendly and clear format

    • Develop APIs, manage and execute data migration and software configuration activities

    • Support the solution testing period and ensure it adheres to the client requirements from a technical perspective

    • Act as a bridge between business, technical teams and customers, focused on understanding client needs and providing tailored technical solutions

    • Partner with technical project managers to conduct in-depth client discovery calls, identifying pain points and opportunities for process improvement


  • Stakeholder Management
    • Manage client relationships from the C-suite to daily users of the solution while working in collaboration with them

    • Manage differing perspectives and requirements among stakeholders, working towards mutually beneficial solutions


  • Collaboration
    • Work closely with cross-functional teams to ensure stakeholder needs are integrated into project planning and execution

    • Support the Sales team with all technical related queries for prospective clients

    • Contribute to the development of technology processes and internal frameworks



REQUIREMENTS

  • +5 years of experience in a client-facing technical role, with demonstrable experience in the software and data engineering fields, ideally within a fast-paced environment (scale-ups), with a strong understanding of cloud-based SaaS solutions and their implementation.

  • Flawless Fluency in English and Spanish.

  • Master’s degree in Computer Science, Engineering or equivalent

  • High ability to understand business processes and translate them into technology development deliverables for effective client IT delivery plan management.

  • Strong communication skills: vital for engaging effectively with both internal and external audiences, including large clients and senior executives.

  • Extensive experience in managing SaaS-based projects, including software integration and development, along with a strong grasp of relevant software development methodologies, technologies, and application software engineering concepts is essential.

  • You should be comfortable working in a fast-paced environment, used to presenting client technical proposals through corporate presentations, and strive for excellence.

Bonus skills

  • Understanding of AI and ML algorithms, including their applications and limitations, is important.

  • Knowledge of the insurance industry is a significant advantage.

  • Proficiency in additional languages such as French, Chinese, or Thaï


HIRING PROCESS

  • Interview with the Talent Acquisition Leader

  • Technical Interview with our Lead Data Scientist

  • Interview with the Head of Delivery

  • Interview with our VP of Engineering

Additional Information

  • Contract Type: Full-Time
  • Location: Paris