Head of Sales

Descripción completa del empleo

About Research Grid:

Research Grid (R.grid) is the automation engine for admin-free clinical trials. Our mission is to enable faster, more successful clinical trials by engineering smart software that safely automates back-office admin across the full lifecycle. R.grid has developed two industry-leading products leveraging its AI-powered automation engine. Together, Inclusive and TrialEngine form the only end-to-end platform to automate the back office of clinical trials, from pretrial to trial close. R.grid is a London-based start-up founded in 2020 by Dr Amber Hill. We are a small but growing team of data scientists, engineers, and business professionals passionate about technology and healthcare.

About the Role:

We’re hiring a Head of Sales to lead and scale our commercial growth at R.grid. This is a player-coach role: you will be expected to personally drive new business and close deals, while also building the foundations of a scalable sales function. You’ll own the full sales cycle, lead strategic accounts, shape our go-to-market approach, and work closely with the CEO and COO to grow revenue in the pharmaceutical and clinical research markets.

This role is ideal for a hands-on commercial leader with strong enterprise B2B SaaS experience, a track record of selling into pharma / biotech / clinical research, and the ambition to help scale a fast-growing healthtech company.

Role and Responsibilities

• Personally own and close new business opportunities across pharma, biotech, CROs, NHS, and clinical research organisations.
• Lead the full sales cycle from outbound prospecting and qualification through to demo, negotiation, and close.
• Build and grow a high-quality pipeline of enterprise opportunities and manage strategic accounts.
• Develop and execute proactive sales strategies for the pharmaceutical and medical research markets to meet revenue targets.
• Own customer success outcomes post-sale, including pipeline health, satisfaction, and renewals, while reporting key metrics to the executive team.
• Build and evolve a scalable customer success playbook to support predictable, measurable growth.
• Respond to client and partner inquiries promptly, resolving issues to maintain strong relationships and drive retention.
• Track and lead key performance indicators (KPIs) across the sales and success teams to ensure accountability and productivity.
• Collaborate closely with marketing to align go-to-market activities and create targeted, high-conversion campaigns.
• Run technical demos, explain technology to leads and customers, and working with different forms of technology and software
• Represent R.grid at industry events and conferences, helping build brand awareness and strategic influence.
• Reports to the CEO.

Essential Qualifications, Experience, Knowledge, and Skills:

• Minimum 6 years of full-cycle B2B SaaS sales experience, with a data-backed track record from lead generation through to deal closure.
• Masters or PhD degree in Business, STEM, Communications, or a related field.
• Proven success selling software technology into pharma, biotechs, medical research organizations, CROs, NHS, or clinical research sites.
• Experience with enterprise-level sales in the clinical research and pharmaceutical sectors.
• Demonstrated ability to close deals with average contract values (ACVs) ranging from £100k to £1 million+.
• Global sales experience across EMEA, North America, and/or Asia.
• Track record of selling to at least two distinct buyer types (e.g. clinical operations, procurement, IT).
• Comfortable working across cultures and time zones, with experience engaging global teams or clients.
• Previous experience with technical demos, explaining technology, and working with different forms of technology and softwares
• Hands-on experience scaling a startup from early-stage to growth (e.g. £1M–£100M in ARR).
• Ideally, looking for a long-term full-time position, that will include events and travel.
• Strong executive-level communication, negotiation, and team leadership skills.
• Excellent problem-solving and critical thinking abilities, with strong attention to detail and time management.
• Self-motivated and organized with excellent time management, attention to detail, and ability to manage multiple projects simultaneously in a fast-paced environment.
• Proficiency in tools such as Google Workspace and Hubspot.
• Willingness to commit to a full-time, long-term role that includes occasional travel and event attendance.

We offer:

• Full-time contract.
• Total earnings potential of up to £200k OTE (base + performance-based bonus)
• Competitive base salary, commensurate with experience
• Performance-based bonus scheme.
• 28 days of annual leave (including statutory).
• Remote work is available.
• Growth opportunities within the company.
• Training towards professional goals and ambitions.
• Experienced team, positive working environment, and collaborative company culture.
• A chance to make a meaningful impact in a fast-moving, high-growth sector

Job Type: Full-time

Pay: £80,000.00-£95,000.00 per year

Benefits:

• Company pension
• Sick pay
• Work from home

Education:

• Master's (required)

Experience:

• SaaS Clinical Trial Sales: 6 years (preferred)

Work Location: Hybrid remote in London SW1Y 5DG