Program Manager - Commerce (1.5-3 years)
Retail Pulse
About Kirana Club
Kirana Club is India’s largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace!
About the Role
We’re looking for a high-agency generalist who can take ambiguous problems, break them down, and drive execution end-to-end. This is not a “process-following” role — this is for someone who wants to build, experiment, analyse data, and solve 0→1 and 1→10 problems inside a fast-moving early-stage environment.
If you can learn fast, figure things out independently, and enjoy owning outcomes, you’ll thrive here.
What You Will Do
Problem Solving & Execution
- Take broad problem statements and convert them into simple action plans.
- Run 0→1 and 1→10 projects with guidance (pilots, experiments, ops fixes).
- Create basic processes/SOPs and improve existing ones.
Data & Insights
- Identify trends, bottlenecks, and simple root causes.
- Present insights clearly to founders and team leads.
Cross-Functional Work
- Coordinate with Growth, and Product teams.
- Ensure tasks move fast and nothing gets stuck.
- Drive follow-ups, documentation, and alignment.
Learning & Adaptability
- Pick up new tools and domains quickly.
- Stay close to how other startups solve similar problems.
- Be comfortable with rapid context switching.
Who You Are
- 1.5–3 years of experience in a startup, or high-speed environment.
- Experience in Founder’s Office, Ops, or Growth.
- Strong analytical + logical reasoning ability.
- Basic SQL (not mandatory but helpful).
- High ownership; you don’t wait for hand-holding.
- Ability to make scrappy documents, workflows, and trackers.
- Curious, resourceful, and able to figure things out quickly.