Locations
London, UK · City of London, London, UK · Mile End, London, UK · Kingston Vale, London SW15, UK
industry
Information Technology
Size
1 - 10 employees
Stage
Other
founded in
2016
Our leading-edge, real AI platform reads and tracks intent, language, and emotion throughout customer interactions - so what is being said, how it's being said, and why it's being said. Affordable and customizable, our technology is used to: - Measure and improve customer service/experience - Improve performance and enhance the ongoing development of contact center agents - Optimize QA process - Monitor compliance In addition, our unique algorithms automatically identify business opportunities by detecting emerging trends - giving you full transparency across 100% of your customer and employee interaction data. Other benefits include: - Increased sales up to 340% - Reduced churn by up to 60% - Identification of missed sales opportunities We believe that by inspiring human beings to become better communicators, we can create a deeper connection between all of us.
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