Company

Qualcomm Incorporated

Job Area

Information Technology Group, Information Technology Group > IT Management

General Summary

The IT Director, Enterprise Solutions & Applications – Business Operations Lead (BOL) serves as the strategic business operations and execution leader for the ESA IT domain. This role operates as the domain BOL and trusted partner to the ESA VP, enabling transparency, alignment, and disciplined execution across strategy, investment planning, governance, and delivery.

The BOL is a critical enabler of the IT Leadership Team (ITLT) operating model — helping run IT like a business by orchestrating strategy, financial management, portfolio governance, performance metrics, and organizational execution to deliver enterprise outcomes.

This role has broad visibility across ESA and OneIT and partners closely with the Office of the CIO (OCIO), Finance, HR, Risk & Compliance, and peer IT domains.

Key Responsibilities

Strategy, Roadmap & VP Support

Partner with the ESA VP to shape and operationalize domain strategy, multi‑year roadmaps, and execution priorities.

Serve as the primary point of orchestration between ESA leadership, ITLT, and OCIO.

Translate strategic direction into actionable plans, milestones, and decision frameworks.

IT Financial Management & Transparency

Lead ESA financial management across labor and non‑labor spend, including:

Annual budgets, forecasts, and multi‑year outlooks

Investment trade‑offs and cost optimization opportunities

Financial transparency for ITLT and executive stakeholders

Partner with IT Finance, VMO, and Procurement to ensure disciplined investment management.

Strategic Portfolio, Demand & Governance

Own the ESA portfolio and demand governance lifecycle:

• Intake, prioritization, sequencing, and capacity alignment
• Business case development and value articulation
• Alignment to enterprise and OneIT priorities
• Ensure adherence to OneIT governance models while advocating for ESA needs.
• Operational Metrics & Executive Communications
• Define and maintain operational and strategic performance metrics (KPIs, OKRs).
• Produce executive‑level communications, dashboards, and presentations for:
• • ITLT, CIO staff, and enterprise leadership
  • High‑value initiatives and investment decisions
  • Enable fact‑based decision‑making through clear, concise storytelling.
  • Organizational Change & Talent Enablement
  • Support organizational design, workforce planning, and talent initiatives within ESA.
  • Partner with HR on role clarity, hiring plans, succession, and leadership development.
  • Enable change management for major transformations, operating model shifts, and enterprise programs.
  • Risk, Compliance & Escalation Management
  • Act as the escalation point for ESA on IT risk, compliance, and delivery concerns.
  • Partner with GRC, ISRM, and service owners to ensure issues are surfaced, framed, and resolved appropriately.
  • Maintain executive awareness of material risks and mitigation plans.
  • Advocacy for Strategic Initiatives & Enterprise Programs
  • Serve as ESA’s advocate and integrator for enterprise initiatives (e.g., AI enablement, data transformation, .
  • Drive cross‑domain alignment and execution for CIO‑ and ITLT‑sponsored programs
  • Lead or support special initiatives requiring senior‑level orchestration and visibility.
    
    
    
  Required Qualifications
  
  
  • 10+ years of progressively responsible experience in IT leadership, business operations, strategy, or technology management.
  • Proven experience operating in a Chief‑of‑Staff, Business Operations Lead, or equivalent enterprise IT role.
  • Strong background in:
    
    
    
    

• IT financial management (budgets, forecasts, business cases)
• Portfolio, demand, and governance models
• Executive communications and decision support
• Demonstrated ability to operate across complex, global IT organizations.
• Exceptional executive presence, written communication, and stakeholder management skills.
  
  
  

Preferred Qualifications

• Experience supporting large‑scale enterprise applications, platforms, or digital transformation organizations.
• Prior exposure to CIO / ITLT operating models and enterprise governance structures.
• Background in semiconductors, technology, or highly matrixed global enterprises.
• MBA or advanced degree preferred (but not required).
  
  
  

Minimum Qualifications

• 8+ years of IT-related work experience with a Bachelor's degree.
  
  
  

OR

10+ years of IT-related work experience without a Bachelor’s degree.

• 5+ years of supervisory or leadership experience.
• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., VP level and above).
  
  
  

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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Pay Range And Other Compensation & Benefits

$186,600.00 - $280,000.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.