🌍 About THERMOSPHR

THERMOSPHR is a leading ClimateTech startup in Europe.

🎯 Our mission: to develop and deploy the smartest technologies to automate real estate’s energy transition.

💡 Our solutions combine deep domain expertise with cutting-edge technologies (thermal modeling, predictive control, AI, energy management). We help large commercial buildings reduce their energy use by 30% through real-time optimization software.

📈 Already operating over 1.5 million m² of offices, malls, and universities across Europe, we’ve helped avoid more than 3,000 tons of CO₂ and are pushing the boundaries of impact-driven innovation.

🤝 Our team of 20+ engineers and entrepreneurs trained at top institutions (HEC, ESCP, NUS, NASA, Rocket Internet) nourishes on mutual support, humility, and a constant drive to learn and deliver value—together.

🌐 Our offices are located in Berlin and Paris.

🫵 You're ambitious, purpose-driven, and ready to shake things up. Join us.

🚀 Your Role: Customer & Automation Strategist

This role blends strategic client ownership in the DACH region with the design of scalable tools and processes to support our global growth.

You’ll turn insights from the field into efficient ways of working—ensuring what we learn from our clients directly shapes how we scale. Working across teams (Operations, Product, Engineering, Data, Business) and borders, you’ll contribute through streamlining and standardization, to scaling both execution and impact. You’ll partner across teams to identify manual workflows and bottlenecks and deliver automated solutions. Using no-code platforms, AI-powered tools, and scripting, you’ll design, prototype, and deploy tools that improve operational efficiency and empower teams.

📍This role is based in Berlin.

🔥 Your Missions

• Collaborate with our Energy Managers to manage strategic accounts in the DACH region and act as a trusted point of contact for our clients;
• Leverage customer insights to inform our roadmap and design scalable workflows that deliver strong client value;
• Align cross-functional teams (Ops, Product, Engineering, Data) to design, implement, and optimize operational processes that prioritize scalability through automation strategies;
• Build and track KPIs and reporting frameworks to monitor project progress, customer engagement, and service quality through data-driven insights.

🎓 Your Profile

• 4–6 years of experience in project management, product operations, or customer success in fast-paced environments;
• Tech-savvy and curious, with a hands-on mindset to build smart solutions;
• Excellent communication skills; able to engage with both technical experts and non-technical stakeholders;
• Structured, analytical, and execution-driven, with strong organizational instincts;
• Proficient in digital tools and data analysis, including SQL, basic scripting (e.g. Python), and visualization tools (e.g. Looker, Power BI);
• Fluency in German and English required. French or another European language is a plus.

✨ What We Offer

• A unique opportunity to combine technology, sustainability, and human relationships
• A tight-knit, ambitious, and international team committed to impact and excellence
• Learning opportunities from a high-caliber leadership team (NASA, HEC, Rocket Internet…)
• Real ownership and responsibility from day one
• Competitive compensation and benefits
• A role that will push you—and grow you fast

Ready to take your next step in ClimateTech? Apply now and let’s build something meaningful together.