Better.co.uk has been on an incredible growth journey, as the first digital mortgage broker to launch in 2015 backed by VCs like Goldman Sachs. In 2021, we were acquired by US fintech unicorn Better.com, as part of their first exciting step of international expansion. With top tier investors such as Softbank, Better have scaled 100x in less than 5 years, and with Better.co.uk as the UK operation of Better.com things are just getting started.

Together, Better.co.uk is redefining homeownership and making it simpler, faster—and most importantly—more accessible to all. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. We work super hard because we are mission driven - to make homeownership better for everyone.

The Role

We are looking to grow our team of Mortgage Advisers to build on our rapid growth and help us redefine the future of the mortgage industry.

Unlike conventional brokers, we don’t settle for the status quo. You'll be working alongside a team of engineers, designers and entrepreneurs with a shared vision of making the mortgage process as hassle-free as possible. You’ll be encouraged to influence the customer experience with any ideas you may have and, as a techy company, will have all the tools to do your job as efficiently as possible - allowing you to focus on the jobs that matter.

You will be the face of our business, advising our clients and helping them navigate through one of the biggest financial and emotional decisions of their lives.

Key Responsibilities

• Providing exceptional advice to all clients from recommendation to completion
• Delighting our clients throughout the process to ensure they come back for a remortgage and recommend to all their family and friends
• Constantly looking to improve our in-house software by providing input to our product team and testing solutions
• Influence the customer experience with any ideas you may have

The Ideal Candidate

• You’ll have been a top performer in a leading mortgage broker
• You're a team player, happy to cover for colleagues and working with our case managers across the whole customer journey
• You’ll be frustrated with the current mortgage industry and would be keen to disrupt it
• You’ll be fully CeMAP qualified and have all-of-market experience
• You will have at least 5 years' broker experience
• You’ll be flexible and happy to work shifts to maintain an excellent customer service involving evening and weekend shifts

Benefits

• Private Medical Insurance & Medical Cash Plan
• Enhanced Parental Leave
• Life Insurance
• 25 days holiday (increasing with tenure), plus bank holidays
• Learning & Development budget

You will be equipped to have all the tools to do your job as efficiently as possible - allowing you to focus on the tasks that matter.

This is a great opportunity to be part of a ground-breaking fintech and its success.