Role Information

At Sciensus, we’re growing—and now we’re looking for a driven, detail-focused Credit Controller to join our high-performing finance team.

This is a hybrid working role, coming into our Burton office two days a week

The Role

As a Credit Controller, you’ll play a vital role in keeping our cash flowing and operations running smoothly. You’ll take ownership of customer accounts, working proactively to ensure invoices are paid on time while building strong relationships across teams and with customers.

This is a fast-paced, high-volume environment where your organisation, communication, and problem-solving skills will shine.

What You’ll Be Doing

Proactively chase payments via phone, email, and letter
Manage aged debt and prioritise collections activity
Escalate non-payment issues and provide clear updates
Act as the key contact for invoice disputes
Investigate and resolve queries with billing, pricing, and customers
Support accurate cash forecasting
Maintain detailed account records using systems like Get Paid
Build relationships with customers and third-party payment providers
Deliver weekly/monthly reporting and admin tasks
Identify process improvements to boost efficiency and cash flow

What We’re Looking For

Experience in credit control, sales ledger, or similar fast-paced finance roles
Strong communication skills and confidence dealing with customers
Excellent attention to detail and numerical accuracy
Ability to stay calm under pressure and manage high workloads
Experience resolving queries and reconciling accounts
Good Excel and IT skills
A proactive, self-motivated attitude

Credit Controller - Sciensus.doc

Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

- 25 days annual leave plus bank holidays
- Yearly pay reviews
- Contribution based pension scheme
- Life assurance
- Employee benefits platform (retailer discounts and much more)
- Private medical (after qualifying period)
- Ongoing learning and development opportunities
- Annual company event
- In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room


Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.

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