(Customer Service)

Sales & Business Development

Customer Service

Buenos Aires, Argentina

Pencil is the enterprise agentic marketing OS. It's the only platform covering the full marketing workflow, from brief to results, with AI agents at every step. Built for enterprise marketing teams, Pencil replaces fragmented tool stacks with a single operating system where every step lives in one place: insights, briefing, planning, creation, adaptation, approval, deployment, activation, analysis, optimisation, and reporting. AI agents handle the repetitive production work while humans stay on strategy, creative direction, and sign-off. Pencil takes an Open Garden approach to AI models, integrating OPENAI, GOOGLE, ANTHROPIC, ADOBE FIREFLY, BRIA, RUNWAY, and others, so teams always get the best output regardless of which model produces it. Brand guardrails keep every generation on-brand, on-message, and compliant, no matter the model or market. Every deliverable is tracked from brief to results with full cost-per-asset and creative performance visibility, giving both CMOs and CFOs a single source of truth. Enterprise-grade security, including SOC 2 compliance and IP indemnity, comes standard. Your data never trains models, and you own everything you create. Pencil has been running AI in enterprise marketing production since 2018. It's part of The Brandtech Group, the world's largest independent marketing technology group.

Singapore

Mile End, London, UK

Pencil

Senior Customer Success Manager

Ambitious individuals leave places like Google, Goldman Sachs and Stanford to join EF. Why? Because starting a startup is the highest impact thing you can do with your life.    EF is the best place to find a co-founder, build a company and access the world's best investors. We've helped build over 80 technology companies, collectively worth over $1bn.
EF is backed by Reid Hoffman (founder of LinkedIn) and Greylock Partners, Mosaic Ventures, Founders Fund, Lakestar and some of the world's best entrepreneurs.
Read our manifesto here.

Entrepreneurs First

Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Leverage our network to build your career.

#### Welcome!

Thank you for joining Entrepreneur First Network!

To help us best support you in your search, please take a few minutes to tell us about what you are looking for in your next role. We’ll use this information to connect you to relevant opportunities in the Entrepreneur First network as they come up.

You can always update this information later.

As our companies grow, they look to us to help them find the best talent.

Signal that you'd be interested in working with a Entrepreneur First company to help us put the right opportunities at great companies on your radar. The choice to pursue a new career move is then up to you.

Join aworld-changingstartup

Senior Customer Success Manager

Join a
world-changing
startup