Who we are:

PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.

Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

What does the role entail:

Accounts Receivable

• Assisting with the preparation of raising customer invoices
• Credit control for the group, working closely with our customers to facilitate timely payment of invoices
• Sending monthly customer statements
• Dealing with questions from customers regarding their account

Accounts Payable

• Processing employee expense claims
• Assisting suppliers in registering to our supplier payments portal
• Managing payment runs and processing payments through our supplier payments portal and bank accounts within the group
• Dealing with correspondence from suppliers in regards to payment of their invoices

Bookkeeping

• Bank reconciliations for multiple accounts across the group in various currencies
• Posting supplier invoices to the General Ledger on a weekly basis
• Assisting with the monthly group management accounts, including Balance Sheet reconciliations

Finance inbox

• Respond to ad hoc queries from other internal stakeholders within the group
• Completing supplier questionnaires

Credit cards

• Reconciliation of credit card statements
• Ensuring Financial Records remain compliant with each transaction having a corresponding receipt
• Cost analysis of credit card spend

Other

• Supporting the Finance Team with Ad-Hoc duties
• Continually improve policies and processes and help implement supporting tools when necessary to increase the efficiency of the Finance Department
• Assisting with compliance reporting